FAQ's
Have questions about Ebeds?
Whether you’re a guest planning your next stay or a property owner exploring our management services, we’ve got the answers.
Our commission covers comprehensive property management, including listing creation, guest communication, pricing optimisation, amenities and all guest charges including security bond—ensuring you earn more with less effort.
Yes, you can use your property for up to six weeks per year (or as mutually agreed). Please note, cleaning and administrative costs will still apply during personal use.
You will receive a monthly profit and expenditure statement, and your net earnings will be directly deposited into your bank account within 14 days of month-end.
Ebeds handles all* maintenance coordination, ensuring timely repairs and upkeep. This keeps your property in excellent condition for guests.
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We use dynamic pricing strategies, adjusting rates daily based on market demand, seasonal trends, and events to maximise your property’s earning potential.
By booking directly, you can save up to 10% compared to other platforms. Additionally, all taxes from direct bookings remain in Australia, supporting the local economy.
Yes, all properties follow Airbnb’s Enhanced Cleaning Protocols, ensuring every stay meets the highest standards of cleanliness and sanitation.
Our properties feature contactless self-check-in for your convenience. Detailed instructions will be provided before your stay, making the process smooth and hassle-free.
Available on select properties.
Our 24/7 support team is available to assist you with any concerns or questions to ensure your stay is stress-free.
Subject to property and its terms.
Yes, all our properties are fully equipped with essentials like toiletries, fresh linens, Wi-Fi, and more to provide a comfortable and luxurious stay.
Please refer to property page for more information.
Still have questions?
We’re here to help! If you didn’t find the answer you were looking for, feel free to reach out to us.
Our team is happy to assist you!
